Discipline · 09 of 11
Lift Servicing & Repairs
Lifts you never have to think about.
Overview
Contracts to keep passenger, platform and goods lifts running, with the paperwork LOLER requires and engineers who answer the phone.
A lift out of service is a business or a resident issue by lunchtime. Our contracts are built to keep that from happening: scheduled maintenance, common parts held on the van and a 24/7 line that a real engineer answers.
<4hr
Response SLA
6-mo
LOLER cadence
24/7
Line answered by engineer
20yr
Modernisation lifespan
Our Approach
How the work is run.
Contract
Monthly, quarterly or annual servicing tailored to usage.
Respond
24/7 breakdown callout with parts held on van.
Modernise
Component upgrades, cab refurbishment and full replacements.
Scope
What's typically included.
- Passenger and platform lifts
- LOLER thorough examinations
- 24/7 breakdown response
- Modernisation and refurbishment
- Homelift and stairlift servicing
- Goods and dumbwaiter maintenance
Materials
The palette.
Specifications we return to, and the reasons why.
OEM spares
Kone, Schindler, Otis, Stannah stocked.
Wittur and Sematic doors
For door reliability upgrades.
LED cab lighting
For energy and dwell-time reduction.
Bronze and stainless cab
For refurbishment and modernisation.
“Twelve months on contract, one breakdown, fixed in ninety minutes. That is what we pay for.”
— Building manager, City EC2
Selected Work
The work, quietly.
Programme
A typical timeline.
- 01
Audit
Week 1
Existing plant condition and service history.
- 02
Contract
Week 2
Cadence agreed, engineers assigned, spares held.
- 03
Service
Ongoing
Scheduled visits with reports lodged online.
- 04
LOLER
6-monthly
Independent thorough examination coordinated.
Deliverables
What you receive.
- LOLER inspection reports
- Service log and defect register
- Priority response contract
- Modernisation proposals with lifecycle costing
Answers
What clients ask.
Do you cover our make of lift?
Almost certainly. Our engineers are trained across the major OEMs and we hold generic spares.
What is your response time?
Under 4 hours for contract customers; 8 hours for reactive.
Can you modernise rather than replace?
Yes. Modernisation often adds 15–20 years for a fraction of a full replacement cost.
Next Discipline
Cleaning Services
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Discuss a lift servicing & repairs project.
A conversation, a walk-round, an honest scope. No obligation.