
Discipline · 08 of 11
Flooring
Substrate first, finish second.
Overview
Substrate preparation is where floors are made or lost. We take it seriously, then lay finishes that will still look right in twenty years.
A beautiful floor on a bad substrate fails in a season. We level, moisture-test and prime every base ourselves, and only then bring in the timber, stone or resin. The result is a floor with no lifted boards, no cracked stones and no dip at the door.
±3mm
Substrate level tolerance
20yr
Expected finish life
UFH
Fully compatible builds
0
Callbacks for lifting
Our Approach
How the work is run.
Prep
Levelling, moisture testing and acoustic layers where needed.
Lay
Pattern, expansion and skirtings executed with cabinet-maker precision.
Finish
Oiled, lacquered or polished to specification.

Scope
What's typically included.
- Engineered and solid timber
- Natural stone and marble
- Poured resin
- Underfloor heating integration
- Acoustic underlays
- Restoration of existing floors
Materials
The palette.
Specifications we return to, and the reasons why.
Dinesen and Junckers
For long-plank engineered oak.
Portland and Jura stone
Honed and sealed correctly.
Sika and Ardex screeds
Level to 3mm over 3m.
Osmo and Bona finishes
Hardwax oils and low-VOC lacquers.
“Six years in, not a single board has moved. The joinery was the easy bit, apparently.”
— Owner, Notting Hill W11
Selected Work
The work, quietly.
Programme
A typical timeline.
- 01
Substrate
Week 1
Level, moisture test, prime, screed if needed.
- 02
Underlay
Week 2
Acoustic or vapour barrier, UFH pipework.
- 03
Lay
Weeks 3–4
Timber, stone or resin, cut and laid to detail.
- 04
Finish
Week 5
Sanding, oiling, sealing, skirtings and thresholds.
Deliverables
What you receive.
- Moisture and level test reports
- Underfloor heating commissioning
- Skirting and threshold detailing
- Aftercare and maintenance pack
Answers
What clients ask.
Can we have herringbone with underfloor heating?
Yes. Engineered board and controlled water temperatures are the key.
Do you restore existing floors?
Yes. Sanding, filling, re-nailing and refinishing is a large part of our work.
How long before we can walk on it?
Timber: same day, careful. Stone: 48 hours after grouting. Resin: 24 hours foot traffic, 7 days heavy.

Next Discipline
Lift Servicing & Repairs
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